Technology that builds, automates and protects your business.

Shopify, AI automation, managed IT and digital growth from one team.

Since 2015technology delivery
5.0 on Clutchverified rating
Shopify PartnerToronto-based
Canadian-ownedagency
What we do

One team for the technology your business runs on.

Tell us what you need and we’ll point you to the right place.

What do you need help with?

Shopify stores that sell

Custom themes, migrations from other platforms, apps and integrations, built by a Toronto-based Shopify Partner.

Shopify development →

Take repeat work off your team

AI voice agents, chatbots and n8n workflows that answer customers and move data between your tools, with people in control.

AI & automation →

IT that is handled for you

Help desk, Microsoft 365 and Intune management, and Azure or AWS cloud, kept secure and running.

Managed IT & cloud →

Be found by the right customers

SEO and Google Ads focused on qualified leads and sales, with reporting you can follow.

Digital growth →

Never miss a customer

Contact centre support, virtual assistants and AI call handling for inbound and outbound work.

Customer operations →

Software built around you

Portals, internal tools and API integrations where off-the-shelf products fall short.

Custom software →
Toronto, Canada · clients worldwide+1 437 433 9246contact@zrafted.com
Services

Five practices. One connected team.

Pick the area closest to your problem. Each practice links to detailed services.

AI & Automation

Voice agents, chatbots and n8n workflows that take repeat work off your team.

View AI & Automation →

VoiceAnswer + book
ChatSupport + sales
WorkflowsConnected tools

Web & Software Development

Shopify stores, corporate websites, portals and custom applications.

View Web & Software →

StoresShopify
AppsPortals, tools
SitesCorporate

Managed IT & Cloud

Support, Microsoft 365, cloud infrastructure and security handled for you.

View Managed IT →

SupportHelp desk
DevicesIntune
CloudAzure, AWS

Digital Growth

SEO and advertising focused on qualified leads and sales.

View Digital Growth →

SearchSEO
PaidGoogle Ads
ReportingLeads, revenue

Customer Operations & BPO

Contact centre, virtual assistants and back-office support.

View Customer Operations →

CallsInbound, outbound
SupportEmail, chat
QualityReported
How we work

A clear path from problem to result.

Tell usThe business problem
ScopeWritten and agreed
BuildTested before launch
SupportAfter go-live

Understand first

We start with the outcome you need, not a product to sell you.

Fixed, written scope

Deliverables, timelines and ownership are agreed before work starts.

One accountable team

Web, AI, IT and growth specialists work from the same plan.

Client feedback

What clients say.

5.0

Verified Clutch rating

“Very fast communication, value for money is great and they have very friendly support.”

Ernest Alfred · Clutch verified · Toronto

FAQ

Common questions, answered.

What does Zrafted do?

Zrafted is a Toronto technology agency offering AI and automation, web and software development including Shopify, managed IT and cloud, digital growth and customer operations.

Where is Zrafted based and who do you work with?

We are based at 36 Toronto St, Toronto, and work with businesses in Toronto, across Canada and internationally.

Are you a Shopify Partner?

Yes. Zrafted is a Toronto-based Shopify Partner building custom themes, migrations, apps and integrations.

How do we get started?

Contact us with a short description of the problem. We respond within one business day and recommend a practical next step, which may be an assessment, a fixed service or a custom scope.

How much do projects cost?

Cost depends on scope. We confirm pricing after a short conversation, and we say so if another route would serve you better.

Bring us the business problem.

Start a conversation

Zrafted Inc., 36 Toronto St, Suite 850, Toronto, ON M5C 2C5 · +1 437 433 9246 · contact@zrafted.com · Privacy Policy · Terms & Conditions · Responsible AI Use

Have a problem to solve?Talk to Zrafted