Drive efficiency, reduce costs, and focus on growth with tailored BPO solutions.
Outsourcing key processes can be the difference between surviving and thriving. At Zrafted, our Business Process Outsourcing (BPO) services empower businesses to streamline operations, improve efficiency, and save costs without compromising quality. From customer support to back-office management, we offer scalable and customized solutions that help you focus on your core business activities.
01
Provide your customers with exceptional service through our multilingual and multi-channel support solutions. We manage inquiries via phone, email, live chat, and social media to ensure consistent and timely responses.
02
Let us handle administrative tasks such as data entry, document processing, and payroll management, freeing your internal teams to focus on strategic initiatives.
03
Streamline your financial operations with our accounting, bookkeeping, and financial reporting services. We ensure accuracy, compliance, and timely delivery of all financial tasks.
04
Simplify your talent acquisition and HR processes with our recruitment, onboarding, and employee management services. We ensure seamless hiring and HR operations tailored to your business needs.
05
Ensure uninterrupted IT operations with our outsourced help desk solutions. We handle troubleshooting, software updates, and user support to maintain business continuity.
06
Grow your business with our outbound sales and lead generation services. Our team specializes in cold calling, email outreach, and prospect qualification.
07
Enhance your e-commerce operations with our order management and fulfillment services. From order tracking to customer communication, we manage it all efficiently.
08
Our virtual assistants can take care of routine tasks, scheduling, and coordination, helping you boost productivity without increasing overhead.
09
Transform raw data into actionable insights with our data entry, cleaning, and analysis services. We help businesses make data-driven decisions with confidence.
We work at the intersection of strategy, creativity, and technology to help our clients digitally reinvent their businesses.
01
You can outsource customer support, back-office tasks, IT support, sales, data management, and more. We customize our services based on your specific needs.
02
We have rigorous training, quality assurance protocols, and performance monitoring systems to maintain high standards of service delivery.
03
Absolutely. We follow strict data security protocols and comply with regulations like GDPR to ensure the safety and confidentiality of your business information.
04
Our virtual assistants can handle routine tasks such as scheduling, data entry, and customer communication, allowing your team to focus on core business activities.
05
We use dedicated communication channels, regular updates, and account managers to ensure smooth collaboration and transparency.
