Zrafted gives your team one place to get help with devices, accounts, Microsoft 365 and security, with tracked requests and clear communication.
IT support is the service that fixes technology problems for your staff. A help desk is the single point of contact where requests are logged, prioritized and resolved, so nothing gets lost in email or chat.
Accounts, passwords, access and everyday questions.
Setup, troubleshooting and replacement for laptops and phones.
Email, Teams, SharePoint and licensing.
MFA, patching and access reviews.
Accounts and devices ready on day one and removed on exit.
Visibility into requests and recurring issues.
Through a defined channel such as email or a portal, agreed during onboarding, so each request is logged and tracked.
Most issues are solved remotely. On-site visits can be arranged in the Toronto area where needed.
Yes. We review it first, then manage and secure it going forward.
It depends on users and scope. We confirm it after a short assessment.
Last reviewed November 2026 · Privacy Policy · Terms & Conditions · Zrafted Inc., 36 Toronto St, Suite 850, Toronto, ON M5C 2C5