Canadian Owned
General terms for using zrafted.com and for engaging Zrafted for services. Project-specific terms in a signed proposal or agreement take priority.
These terms apply to your use of zrafted.com and to services provided by Zrafted Inc. (“Zrafted”, “we”). By using the site or engaging us, you agree to them.
Services, deliverables, fees and timelines are set out in a written proposal or statement of work. Changes to scope are agreed in writing and may change fees and timelines.
Fees, deposits, subscription terms and payment timing are stated in your proposal or plan. Taxes are additional where applicable. Late payment may pause work.
You agree to provide timely access, content, approvals and accurate information, and to hold the rights to materials you supply.
Ownership of deliverables transfers or is licensed as stated in your agreement, usually once fees are paid. We keep ownership of our pre-existing tools, methods and general know-how. Third-party software and platforms remain subject to their own licences.
We keep client confidential information confidential and handle personal information as described in our Privacy Policy.
AI outputs can be inaccurate. You are responsible for reviewing how AI systems are used in your business, including consent, disclosure and recording rules. See our Responsible AI Use policy.
Our work may depend on third-party platforms such as Shopify, Microsoft, Twilio or OpenAI. We do not control their availability, pricing or terms.
We perform services with reasonable skill and care. To the extent permitted by law, services are otherwise provided “as is”, and our liability is limited as set out in your agreement.
Either party may end an engagement as stated in the agreement. Fees for work completed up to termination remain payable.
You may use this website for lawful purposes. Site content is provided for general information and does not constitute professional advice.
These terms are governed by the laws of Ontario, Canada. Questions: contact@zrafted.com.
Last reviewed November 2026. Draft for owner and legal review. Zrafted Inc., 36 Toronto St, Suite 850, Toronto, ON M5C 2C5.
